2c77's Privacy Policy

2c77 (referred to hereinafter as "we", "our", or "the platform") operates a trusted online casino and betting platform for players in Bangladesh. This Privacy Policy describes what types of personal information we collect, how we use it, how long we store it, and what measures we take to protect your information.

By using 2c77's services you agree to this privacy policy. This policy is linked to our Terms and Conditions. If you disagree with any part of it, please refrain from using our services.

1 What Information We Collect

When registering and using 2c77's services, we collect information under the following categories:

1.1 Identity Information

• Full name and date of birth
• National ID or passport number (for age verification)
• Email address
• Residential address

1.2 Financial Information

• bKash, Nagad, Rocket, Upay mobile banking account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 Technical Information

• IP address and device type
• Browser version and operating system
• Login date, time, and location (BST, UTC+6)
• Cookies and session data

1.4 Gaming Activity Information

• Betting history and win/loss records
• Game preferences and playing patterns
• Details of bonus and promotion usage

2 How We Collect Information

2c77 collects your information in the following ways:

• Directly provided: Information you provide yourself during registration, deposit and withdrawal processes, and when contacting support.
• Automatic collection: Information automatically collected via cookies, web beacons, and log files when you visit our platform.
• Third-party verification: Information received from authorised third-party services for identity verification and fraud prevention.
• Payment processors: Information collected when transactions are carried out through bKash, Nagad, Rocket, Upay, and bank transfers.

3 Purpose of Using Information

We use the information we collect only for specific legitimate purposes:

3.1 Service Provision and Operation

Information is used to create and manage your account, process deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳500), and manage the welcome bonus and other promotions.

3.2 Identity and Age Verification

We conduct identity verification to ensure those under 21 years of age are denied access and to ensure financial security.

3.3 Security and Fraud Prevention

Information is analysed to prevent unauthorised access, identity theft, and financial fraud. 2c77 reserves the right to temporarily suspend an account if suspicious activity is detected.

3.4 Customer Service Improvement

Information is used to help our 24/7 Bengali live chat support team resolve your issues quickly.

3.5 Responsible Gaming

Information is used to analyse playing patterns, identify the risk of excessive gaming, and assist with setting limits when needed.

4 Information Sharing and Disclosure

2c77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment service providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete deposits and withdrawals.
• Identity verification services: Minimal information is shared with authorised verification services to complete the KYC process.
• Legal obligations: Required information may be provided to comply with valid orders from a court or competent authority.
• Business transfers: Information may be transferred in the event of a company merger or acquisition; however, the new entity will be required to comply with this privacy policy.

Beyond the above, we do not disclose any personal information without your full consent.

5 Information Storage and Security

5.1 Retention Period

We retain information for the duration your account is active and for a minimum of five years after it is closed. Retention for longer periods may be required to meet legal obligations.

5.2 Technical Security

2c77 uses industry-standard technology to protect your information:

• SSL encryption — all data transmissions are encrypted
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Access control — only authorised staff can access information
• Data backup and disaster recovery planning

5.3 Server Location

Our servers are operated in secure data centres. When information is transferred, it is always sent in an encrypted state.

6 Cookie Policy

Cookies and similar technologies are used on the 2c77 site. Cookies are small files stored on your device that improve the site experience.

6.1 Types of Cookies

• Essential cookies: Indispensable for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language selection).
• Analytical cookies: Used to understand site traffic and usage patterns. Data is completely anonymous.

6.2 Cookie Control

Cookies can be controlled or deleted from your browser settings. However, disabling essential cookies may prevent some important features of the platform from working correctly.

7 Your Rights

As a user of 2c77, you have the following rights:

• Right of access: You have the right to know what information we hold about you. We will respond to a written request within 30 business days.
• Right to rectification: Contact our support to correct inaccurate or outdated information.
• Right to erasure: Where there is no legal obligation preventing it, you may request that your information be deleted after your account is closed.
• Right to object to processing: You may request to opt out of marketing communications at any time.
• Right to data portability: You may request an export of your data in a common format.

To exercise any right, email [email protected].

8 Protection of Minors

2c77 strictly adheres to a 21+ age policy. We do not intentionally collect information from anyone under the age of 21. If it comes to our knowledge that a minor has created an account, we will immediately close that account and delete the associated information.

If parents suspect their child is using our platform, please contact [email protected].

9 Policy Changes

2c77 reserves the right to update this privacy policy as needed. In the case of significant changes, we will send a notice to your registered email address and clearly inform you on the site.

If you continue using the service after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend revisiting this page periodically.

10 Contact and Complaints

If you have any questions, objections, or complaints about this privacy policy, please contact us: